StoryVoyage Privacy Policy

This privacy policy will explain how StoryVoyage uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?

StoryVoyage collects the following data:

• Personal identification information (Name, email address, etc.)

How do we collect your data?

You directly provide StoryVoyage with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

• Fill in a form to subscribe to our newsletter

StoryVoyage may also receive your data indirectly from the following sources:

• Bookfunnel

• MailerLite

• John Hopton (John Hopton is the founder of StoryVoyage and also, as an author, is the sole proprietor of an author business that provides similar services to StoryVoyage)

How will we use your data?

StoryVoyage collects your data so that we can:

• Process your order and manage your account.

• Email you with special offers on other products and services, including products and services from third parties, that we think you might like.

StoryVoyage may share your data with the selected third parties listed below so that they can offer you their products and services. Sharing will only apply in accordance with relevant geographical regulations.

• John Hopton

When StoryVoyage processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

StoryVoyage securely stores your data on the MailerLite platform.

StoryVoyage will keep your personal information only for as long as it is relevant to do so, meaning for as long as we provide the services that you consented to receive information on, or until you ask for your data to be deleted. 

Marketing

StoryVoyage would like to send you information about products and services of ours that we think you might like, as well as those of carefully selected third parties. An example involving third parties includes group promotions that include books by several authors. In this case, each author would be considered a third party business whose product you would be receiving information about.

Additionally, services such as editing, book cover design, or ghostwriting may be outsourced to sub-contractors, but secure payment will take place through StoryVoyage unless you explicitly agree to using another payment option.

Any information you receive from third parties will have been carefully selected to provide you with the kinds of options and services that you consented to receive information about. You will not receive information about products that are not related to books, e-books, and publishing.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop StoryVoyage from contacting you for marketing purposes or giving your data to partners.

If you no longer wish to be contacted for marketing purposes, please use the “Unsubscribe” link attached to the bottom of every email you receive from us, or email storyvoyageauthors@gmail.com

What are your data protection rights?

Every user is entitled to the following:

The right to access – You have the right to request StoryVoyage for copies of your personal data. 

The right to rectification – You have the right to request that StoryVoyage correct any information you believe is inaccurate. You also have the right to request StoryVoyage to complete the information you believe is incomplete.

The right to erasure – You have the right to request that StoryVoyage erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that StoryVoyage restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to StoryVoyage’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that StoryVoyage transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us  at our email: storyvoyageauthors@gmail.com

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Or write to us:

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USA:

John Hopton / StoryVoyage, 2709 N Hayden Island Dr., STE 442827, Portland, Oregon, 97217, USA

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Other regions: 

John Hopton / StoryVoyage, Unit 132479, PO Box 7169, Poole, BH15 9EL, United Kingdom

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

StoryVoyage uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

• Improving performance and functionality 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Hs - Used for security reasons

• svSession - Used in connection with user login

• XSRF-TOKEN - Helps with site security to prevent Cross-Site Request Forgery attacks

• fedops.logger.sessionId - used for stability and effectiveness measurement

• Ssr-caching - Used to indicate the system from which the site was rendered

• Debug cookies

How to manage cookies

You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies and cookies relating to other websites

The StoryVoyage website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. You should also choose how you would like cookies to be used on external sites and subdomains, using the cookie banner.

Changes to our privacy policy

StoryVoyage keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 December 2023.

How to contact us

If you have any questions about StoryVoyage’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email us: storyvoyageauthors@gmail.com

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Or write to us:

​

USA:

John Hopton / StoryVoyage, 2709 N Hayden Island Dr., STE 442827, Portland, Oregon, 97217, USA

​

Other regions: 

John Hopton / StoryVoyage, Unit 132479, PO Box 7169, Poole, BH15 9EL, United Kingdom